Please Note: UPDATED EFFECTIVE June 22, 2013
Information We Collect
Information you give to us.
When you register and/or buy or sell tickets, we ask you for the following information:
Information we collect when you use our Site and Services.
We may collect information about the way you interact with our Site, Services, content and advertising. This may include, but is not limited to, device ID, device type, machine ID, geo-location information, computer and connection information, statistics on page views, traffic to and from our Sites, IP address, ad data, and standard web log information, and any telephone number you provide us or from which you may call or otherwise contact us.
Information we collect from other sources.
We may also obtain information from or about you in other ways. For example, we may verify user information with a service provider or combine your information with additional information we collect from other third parties or sources, as authorized and permitted by law. Also, we collect the information you send to us such as correspondence, customer satisfaction surveys or customer service communications, testimonials or User Content such as photos, blogs and writings.
How We Use Information
Our primary purpose in collecting personal information is to provide you with a safe, efficient and customized experience. We may use the information we collect to:
Registration and sharing through third-party services
How we share information
We share information between our buyers and sellers that allow them to complete a ticket sale, like name and other information that might be included on the ticket. We may also disclose personal information to respond to legal requirements (for example, in response to requests by federal, state or local authorities, including tax authorities, subpoenas, court orders or other legal process) or in the good-faith belief that disclosure is legally required, enforce our policies, establish or exercise our legal rights or protect anyone's rights, property or safety.
Cookies and web beacons
Accessing and changing personal information
You can access and change your account information in My Account. There, you can change your address, telephone number, email address, password, credit card information, Any kind of Personal Identification Number such as Pan Card or Taxpayer ID (if applicable) and privacy and communications preferences.
We may communicate with you at various times, with administrative emails or phone calls, about transactions and service announcements, customer service responses and promotional emails like special offers, newsletters and updates. You can choose to stop receiving promotional emails at any time simply by changing your preferences, unsubscribing on the website, or using an email's unsubscribe function. You may not opt out of receiving administrative messages or customer service responses. If you have agreed to receive marketing communications through check-out with our partners, you must change your communication preferences with them directly.
If you choose to use our referral services, we ask you for your friend's name and email address. We will automatically send your friend a copy of the email. Ticketees or our service providers store this information for the sole purpose of sending this one-time email. Your friend may contact us at support@Ticketees.com. to request that we remove this information from our database.
Security and Retention
Your information is stored on our servers. We treat data as an asset that must be protected and use tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.
We retain information as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our User Agreement and take other actions permitted by law.
Should you have any questions or concerns regarding this policy, please contact us at:
64/2790 Kala Nagar,
Opp. MIG Sports Club,
Mumbai -400 051